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tag → station11

  1. 19 March 2005

    Defensive Design for the Web

    Matthew Linderman and Jason Fried

    2516 days ago

    What you should do to foolproof the ‘critical’ points of your website. How to keep people from getting frustrated while trying to accomplish their goals, ultimately allowing them to do buisness with you instead of getting pissed and walking off.

  2. Also somewhat recently

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